• Shipping Policy

    UPDATED 2.1.2022


    DOMESTIC


    Shipment processing time


    Orders placed by 2 PM Monday - Friday will be shipped the same day, excluding weekends and major holidays. In the event we are experiencing high order volumes or extreme weather conditions that may cause a delay, we will notify you.


    Shipping rates and delivery estimates


    Shipping charges for your order will be calculated and displayed at checkout.


    Shipment method

    Estimated delivery time

    Shipment cost

    Standard (Orders $70+)

    3-5 business days

    Free

    Two Days

    2 business days

    $35.00 (Per Box)

    Overnight

    1-2 business days

    $66.00 (Per Box)


     *Extreme weather conditions and factors out of our control may cause delays


    Shipment to P.O. boxes or APO/FPO addresses


    We do not ship to these addresses.


    Shipment confirmation and order tracking


    You will receive your order confirmation via email upon placing your order. Tracking info will be updated as soon as we print the shipping label.


    Damages


    SOUPPLY is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


    INTERNATIONAL


    We currently do not ship internationally. Sorry for the inconvenience.