Shipping Policy

UPDATED 2.1.2022


Shipment processing time

Orders placed by 2 PM Monday - Friday will be shipped the same day, excluding weekends and major holidays. In the event we are experiencing high order volumes or extreme weather conditions that may cause a delay, we will notify you.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

Standard (Orders $70+)

3-5 business days


Two Days

2 business days

$35.00 (Per Box)


1-2 business days

$66.00 (Per Box)

 *Extreme weather conditions and factors out of our control may cause delays

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to these addresses.

Shipment confirmation and order tracking

You will receive your order confirmation via email upon placing your order. Tracking info will be updated as soon as we print the shipping label.


SOUPPLY is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.


We currently do not ship internationally. Sorry for the inconvenience.